Zendesk api create ticket with attachment. OneDrive, Zendesk Integrations

Discussion in 'api' started by Fenrisho , Thursday, February 24, 2022 10:45:34 AM.

  1. Zulkigul

    Zulkigul

    Messages:
    65
    Likes Received:
    6
    Trophy Points:
    7
    For more information. Please try again in a few minutes. However, I'm experiencing the same issue as Enzo. You are responsible for the cost of the AWS services and partner integrations used while running this Quick Start deployment. It routes Zendesk events to an EventBridge event bus, where a rule evaluates them and triggers Step Functions when a matching event occurs for example, when a ticket contains an attachment.
     
  2. Mazubei

    Mazubei

    Messages:
    560
    Likes Received:
    31
    Trophy Points:
    7
    You can use the Zendesk API to attach files to tickets. The attachments are stored in Zendesk and added as links in ticket comments.Save your time!
     
  3. Mazusida

    Mazusida

    Messages:
    141
    Likes Received:
    15
    Trophy Points:
    6
    Use the Attachments API to upload a file you want to attach. However, you can only attach the uploaded file to a ticket comment with the Tickets API when adding.Get User Related Information Retrieves information related to a user's ticket, topics, subscriptions, etc.
     
  4. Maukora

    Maukora

    Messages:
    507
    Likes Received:
    21
    Trophy Points:
    7
    Download the Zendesk ticket attachment via API forum? Unfortunately it's not possible to attach files to a ticket comment directly from an external source. The file must be uploaded via the Attachment API which.Keep in mind that uploading and attaching to a ticket is a two step process described here: Attaching files to tickets via API.Forum Zendesk api create ticket with attachment
    Zendesk api create ticket with attachment. Zendesk Attachment Processing
     
  5. Gakazahn

    Gakazahn

    Messages:
    792
    Likes Received:
    6
    Trophy Points:
    3
    Hey there Dawn! Fantastic question, and absolutely possible. You're already on the right track by using our API for bulk ticket creation, and it.When the ticket is received in the helpdesk it looks like the below.
     
  6. Shakarisar

    Shakarisar

    Messages:
    625
    Likes Received:
    33
    Trophy Points:
    1
    Hi, I am trying to download the Zendesk attachment via API but when I try to access content_url outside of Zendesk, its requesting.List Tickets Retrieves all tickets except for archived or soft deleted tickets.
    Zendesk api create ticket with attachment. Creating Tickets with Tickets API with attachments
     
  7. Mezikinos

    Mezikinos

    Messages:
    384
    Likes Received:
    31
    Trophy Points:
    5
    Hey all, I'm trying to use the Tickets API to include attachments. Long story short, we're using Microsoft Power Apps forms that create.For Chat they want to serve predefined messages and for email they want to suggest resolutions based on their past data and documentation: Knowledge base and Macros list.
     
  8. Samulkree

    Samulkree

    Messages:
    869
    Likes Received:
    21
    Trophy Points:
    0
    How to Parse the Invoice Attachment of Zendesk Ticket using PDF.co and Zapier? forum? Official Zendesk API v2 client library for PHP. zendesk_api_client_php/samples/tickets/rutex.onlineRead more about it here.
     
  9. Shall

    Shall

    Messages:
    411
    Likes Received:
    9
    Trophy Points:
    1
    Tools needed: Zendesk API, Triggers and Liquid Markup. A quick note if you're unfamiliar with Liquid Markup, it's a templating language created.If you have follow-up questions, I can answer them there.
     
  10. Totaur

    Totaur

    Messages:
    363
    Likes Received:
    21
    Trophy Points:
    4
    C# Zendesk REST API Examples Creates multiple Zendesk tickets in one call. Upload an Attachment Creates a new Zendesk ticket with an attachment.Watch Articles Checks whether new articles were created.
    Zendesk api create ticket with attachment. C# Zendesk REST API Examples
     
  11. Gardagore

    Gardagore

    Messages:
    214
    Likes Received:
    15
    Trophy Points:
    2
    Create New Pipedrive Deal from Parsed PDF Data in Zapier · Parse Document in PandaDoc using rutex.online and Zapier · ByteScout On-Premise REST API Server – Secure.Search Users Searches for a user that matches the specified criteria.
     
  12. Zolorisar

    Zolorisar

    Messages:
    162
    Likes Received:
    6
    Trophy Points:
    1
    I've been trying to attach a file to a ticket via uploads API and the Then I take the token in the response to create a new ticket in ZD.You can build upon this integration and extend it for any scenario where sequenced and event-triggered Lambda functions managed by Step Functions can remove operational burdens.Forum Zendesk api create ticket with attachment
     
  13. Zolocage

    Zolocage

    Messages:
    833
    Likes Received:
    14
    Trophy Points:
    1
    Watch Tickets. Checks whether new tickets were created. Zendesk Make an API Call Upload Attachments. Uploads attachments for future use in a ticket.Since, I do not have the file on the server I am not able to upload it.
    Zendesk api create ticket with attachment. Sending an attachment from Jira ticket to Zendesk
     
  14. Mojar

    Mojar

    Messages:
    413
    Likes Received:
    28
    Trophy Points:
    4
    Here is some sample code with the current way the API works: Create a ticket if one does not exist (I know, it should be obvious) and get the ticket id.Watch Groups Checks whether new groups were created.
     
  15. Voodookinos

    Voodookinos

    Messages:
    478
    Likes Received:
    4
    Trophy Points:
    6
    I have created a zap to convert tickets entered into Jira into a Zendesk attachment” API endpoint to get the attachment for that ticket.Could anyone advise how best to configure my zap to include my Jira attachments?
     
  16. Vutaur

    Vutaur

    Messages:
    341
    Likes Received:
    19
    Trophy Points:
    3
    An app for redacting portions of text or attachments from Zendesk Support tickets. The app uses Zendesk's Redaction API and provides a simple and usable.I have the feeling that it is uploading only the file name and not any contents.
     
  17. Migis

    Migis

    Messages:
    263
    Likes Received:
    22
    Trophy Points:
    5
    Updates Zendesk tickets with text and images identified via the Zendesk API. You can build upon this integration and extend it for any scenario where.Looks like this question was also cross-posted in the developer community.
     
  18. Mujas

    Mujas

    Messages:
    803
    Likes Received:
    21
    Trophy Points:
    7
    I responded to your comment herebut feel free to respond either in this post or the other one!
     
  19. Memi

    Memi

    Messages:
    233
    Likes Received:
    24
    Trophy Points:
    5
    We'll send you an e-mail with instructions to reset your password.
     
  20. Nijin

    Nijin

    Messages:
    530
    Likes Received:
    7
    Trophy Points:
    5
    Retrieves a list of side conversations on the given ticket.
     
  21. Durr

    Durr

    Messages:
    787
    Likes Received:
    27
    Trophy Points:
    6
    Step Functions invoke Lambda functions that do the following:.
     
  22. Najin

    Najin

    Messages:
    323
    Likes Received:
    12
    Trophy Points:
    1
    Create a Group Creates a group.
     
  23. Kigrel

    Kigrel

    Messages:
    583
    Likes Received:
    22
    Trophy Points:
    0
    NDAs amirite?
     
  24. Mukus

    Mukus

    Messages:
    221
    Likes Received:
    27
    Trophy Points:
    4
    Enter your username or e-mail address.
     
  25. Yogami

    Yogami

    Messages:
    999
    Likes Received:
    33
    Trophy Points:
    0
    Save your time!
     
  26. Moogusida

    Moogusida

    Messages:
    120
    Likes Received:
    15
    Trophy Points:
    4
    List Side Conversations Retrieves a list of side conversations on the given ticket.
     
  27. Akijind

    Akijind

    Messages:
    324
    Likes Received:
    5
    Trophy Points:
    5
    Since, I do not have the file on the server I am not able to upload it.Forum Zendesk api create ticket with attachment
     
  28. Akiramar

    Akiramar

    Messages:
    746
    Likes Received:
    6
    Trophy Points:
    7
    Get User Related Information Retrieves information related to a user's ticket, topics, subscriptions, etc.
     
  29. Mazulkree

    Mazulkree

    Messages:
    798
    Likes Received:
    15
    Trophy Points:
    6
    Ending Support for Internet Explorer Got it.
     
  30. Arashir

    Arashir

    Messages:
    419
    Likes Received:
    31
    Trophy Points:
    3
    Create or Update an Organization Creates or updates an organization.
     
  31. Akinohn

    Akinohn

    Messages:
    558
    Likes Received:
    12
    Trophy Points:
    1
    I just noticed that the file is getting uploaded, but the contents of the file csv is getting replaced by the Body of the API call.Forum Zendesk api create ticket with attachment
     
  32. Nikotilar

    Nikotilar

    Messages:
    513
    Likes Received:
    22
    Trophy Points:
    0
    Luckily, there is a workaround for this.
    Zendesk api create ticket with attachment. How to add a tag in Zendesk to a New ticket if attachment is present
     
  33. Shanos

    Shanos

    Messages:
    800
    Likes Received:
    7
    Trophy Points:
    6
    NDAs amirite?
     
  34. Shaktitaxe

    Shaktitaxe

    Messages:
    546
    Likes Received:
    26
    Trophy Points:
    7
    Post images to page Zip all documents Upload archive Integromat will automate processes that you currently handle manually.
     
  35. Jukree

    Jukree

    Messages:
    432
    Likes Received:
    4
    Trophy Points:
    6
    Let me know how it goes and hope this helps.
     
  36. Grogul

    Grogul

    Messages:
    136
    Likes Received:
    27
    Trophy Points:
    4
    How do you test introducing a new tool that can potentially save you hundred of thousands of dollars per year?
    Zendesk api create ticket with attachment. Can I attach files to tickets using the API?
     
  37. Munris

    Munris

    Messages:
    841
    Likes Received:
    6
    Trophy Points:
    2
    Learn more ».
     
  38. Zulkigul

    Zulkigul

    Messages:
    123
    Likes Received:
    9
    Trophy Points:
    0
    You can build upon this integration and extend it for any scenario where sequenced and event-triggered Lambda functions managed by Step Functions can remove operational burdens.
     
  39. Faehn

    Faehn

    Messages:
    33
    Likes Received:
    4
    Trophy Points:
    5
    Hi AndrewR There are several ways to get the attachments from Jira when the attachments do not appear in trigger result.
     
  40. Maugore

    Maugore

    Messages:
    880
    Likes Received:
    19
    Trophy Points:
    7
    Read more about it here.
     
  41. Dougul

    Dougul

    Messages:
    403
    Likes Received:
    8
    Trophy Points:
    5
    Please create a new post if you need help or have a question about this topic.
     
  42. Shaktitilar

    Shaktitilar

    Messages:
    613
    Likes Received:
    23
    Trophy Points:
    3
    Create a Group Creates a group.
     
  43. Faushicage

    Faushicage

    Messages:
    399
    Likes Received:
    18
    Trophy Points:
    2
    Update an Organization Updates an organization.
     
  44. Arashakar

    Arashakar

    Messages:
    43
    Likes Received:
    12
    Trophy Points:
    1
    Let me know how it goes and hope this helps.
    Zendesk api create ticket with attachment.
     
  45. Faerg

    Faerg

    Messages:
    769
    Likes Received:
    27
    Trophy Points:
    2
    Were you able to get things working with the info from Rob, or can we still help out here?
     
  46. Kazizuru

    Kazizuru

    Messages:
    803
    Likes Received:
    12
    Trophy Points:
    0
    Creates a new side conversation by the ticket ID.
     

Link Thread

  • Electrical project report format

    Dubar , Tuesday, March 1, 2022 4:35:33 PM
    Replies:
    13
    Views:
    6973
    Dozshura
    Sunday, March 13, 2022 4:16:50 AM
  • The pet vet

    Meztigar , Sunday, March 6, 2022 12:30:43 AM
    Replies:
    15
    Views:
    1017
    Malaramar
    Saturday, March 5, 2022 12:25:23 AM
  • Upenn application portal login

    Visho , Wednesday, March 2, 2022 5:19:30 PM
    Replies:
    24
    Views:
    5644
    Brasho
    Monday, February 28, 2022 12:05:45 AM
  • Remote brake booster setup

    Fauk , Sunday, February 27, 2022 12:50:40 PM
    Replies:
    6
    Views:
    1516
    Samumuro
    Thursday, March 10, 2022 8:49:25 AM